Lucca

Wood-Fire Bistro

About


​Sign up with Lucca Club Rewards to receive points every time you come in or pick up to earn fun rewards!


​Earn points for all purchases 1 Point for every $1.00 Spent.


Receive Double Points on purchases every Tuesday.


100 Points automatically converts to a $10 Reward.


No purchase necessary to sign up.



FAQ


What is the Lucca  Club Rewards Program? 


The Lucca Club Rewards program is designed to reward our guests. Members earn points for their purchases (1 point for every $1 spent before tax and tip) and when 100 points are reached, a $10 food or beverage credit will automatically be added to your account.



How do I join?


To join the Lucca Club Rewards, simply see one of our servers the next time you are visiting Lucca Wood Fire Bistro. They will provide you with a enrollment form. We need your name, phone and email is optional.


When will the points appear on my account?


Points are issued when the check is closed. You will be given a receipt with your updated points and rewards at the end of each visit.


When can I spend my rewards?


When your account exceeds 100 points, the system will automatically convert them to $10 in rewards. The rewards will be available for use on your next visit. You may also choose to save your rewards over time or use them as you earn them. 



When I redeem my rewards, will I earn points?


No. We do not issue points when rewards are redeemed. For example, if your bill is $36 and you redeem $10 in rewards, you will only earn 26 points for that visit.


Will my Lucca Club Rewards points or rewards ever expire?


Earned points and rewards on an active account will never expire.  Lucca Club Rewards account that have no activity for over 24 months are automatically cancelled and the points and rewards balance forfeited.


What if I have a question that isn’t covered here?


You can contact us via email with your question or concern at luccawfbistro@gmail.com. 




Rules


​Lucca Rewards points are available on qualifying food and beverage purchases.  You must verbally give your server your phone number before the time of purchase to receive your points.  The Lucca Rewards is not valid with any other offer.  This means that if you have a coupon or other promotional offer, points will only be issued for money actually spent during the visit.  Only 1 club rewards account can be used per check/table.  Lucca rewards are not a valid form of payment, in any other transaction involving a third-party ordering or delivery service.


No purchase is necessary to get a Lucca Rewards membership; however, each individual may only have on active membership at a time, and you must have a phone number to join.


You will be awarded one base point for every $1 spent on food or beverage.  Points will not be issued for tax or tip.


Points may be earned only be the Lucca Rewards club member who pays the check.  Points will not be issued for the purchase of gift cards.  However, if the recipient is a Lucca Rewards member, points will be issued upon the gift card redemption.


Every time your account reaches 100 points, the points will automatically be converted to a $10 Reward. You must have a phone number to join.  Reward Dollars cannot be combined with any other coupon, discount or Lucca Reward.


Lucca Wood Fire Bistro reserves the right, at their sole discretion, to terminate the rewards program, and to alter, limit, modify, or add to the rewards program rules, regulations, terms and conditions.  This includes, but is not limited to, imposing time limits and changes in point values, Rewards, and Reward levels, all without prior notice, at any time.


Lucca rewards points have no cash value.  Points are surrendered for Reward redemption only.  points may not be redeemed for cash.  Points may not be bartered, exchanged or transferred with the intent to receive monetary value from third parties.


Lucca Wood Fire Bistro reserves the right to discontinue membership privileges and/or void all, or a portion of, a member's points and /or Rewards balance if the points and/or Rewards have been issued, received, or redeemed through computer error, fraud, illegal means, in a manner not authorized in the Rules of the Lucca club rewards, in a manner which conflicts with the intent of the program of rewarding guests of Lucca Wood Fire Bistro or in any other legal or equitable remedy which may be available for the Lucca rewards program under applicable law.


We occasionally send emails to random Lucca Rewards members with discount offers and information about our Lucca Reward program; however, we will never share or sell our list of rewards club members.


Employees of Lucca Wood Fire Bisto are not eligible to participate in the rewards program.


Lucca reward accounts that are unused for over 24 months are automatically cancelled.  All points and Rewards balances will be forfeited.